Name: 
 

Windows XP


True/False
Indicate whether the sentence or statement is true or false.
 

 1. 
One way to verify your hardware is to go to the Microsoft Web site at www.microsoft.com/hwdq/hcl.
 

 2. 
If you have an OS currently installed, you must choose the upgrade option to install Windows XP.
 

 3. 
When you are performing an upgrade to Windows XP, if you have a compressed hard drive, you must uncompress it, no matter which type of file compression you are using.
 

 4. 
Like earlier versions of Windows, Windows XP is unaware of applications installed under another OS when it is installed as a dual boot.
 

 5. 
The first step in using the Files and Settings Transfer Wizard is to create the Wizard Disk.
 

 6. 
Windows XP allows more than one user to be logged on at the same time, each with his own instances of open applications.
 

 7. 
Device Manager is a utility found in the Computer Management window.
 

 8. 
By default, Device Manager shows legacy devices that are Plug and Play.
 

 9. 
When uninstalling software using the Add or Remove Programs applet, more than one user can be logged onto the system.
 

 10. 
The centralized SAM database is part of Active Directory.
 

 11. 
In Windows XP, backup operators can backup up and restore any files on the system and install or uninstall devices and applications.
 

 12. 
A disk quota specifies where a user's files must be located.
 

 13. 
At the folder level, if the folder is marked for encryption, every file created in the folder or copied to the folder will be encrypted.
 

 14. 
Device drivers read and write configuration information from and to the registry each time they load.
 

 15. 
There is a one-to-one relationship between the subtrees and the hives in the registry.
 

 16. 
For help on troubleshooting tools, search the Microsoft Knowledge Base at support.microsoft.com.
 

 17. 
The name of the file for Disk Cleanup is Diskclean.exe.
 

 18. 
One way to get help on Windows XP is to access a Windows newsgroup.
 

 19. 
The main difference between System Restore and Automated System Recovery is that System Restore does not affect user data on the hard drive, but Automated System Recover does.
 

Modified True/False
Indicate whether the sentence or statement is true or false.  If false, change the identified word or phrase to make the sentence or statement true.
 

 20. 
The report that the Readiness Analyzer generates is compat.txt. _________________________

 

 21. 
If you plan to set up a dual boot, then you will perform a(n) upgrade installation for Windows XP. _________________________

 

 22. 
When performing a clean install on a PC that already has an OS installed, if you do not have the latest BIOS for your motherboard, flash your BIOS. _________________________

 

 23. 
When setting up a dual boot, always install the newer operating system first. _________________________

 

 24. 
In Windows XP, the programs in the white column of the Start menu on the left side are OS oriented. _________________________

 

 25. 
In Windows XP, the programs in the dark column of the Start menu on the right side are OS oriented. _________________________

 

 26. 
Windows uses .mp3 files to record sound. _________________________

 

 27. 
You can only install software in Windows XP if you have Supervisor privileges. _________________________

 

 28. 
Windows XP includes Windows Messenger for instant messaging, conferencing, and application sharing. _________________________

 

 29. 
In a(n) workgroup, each computer manages the security for its own resources. _________________________

 

 30. 
A(n) group profile is a roaming user profile that applies to all users in a user group; individual users cannot change the profile.  It is used in situations where users are limited to performing only specific job-related tasks. _________________________

 

 31. 
When a user makes a change to the system, the changes are often recorded in the user profile so the next time the user logs on, these changes automatically take effect. _________________________

 

 32. 
Encoding is the process of putting readable data into code that has to be translated before it can be accessed. _________________________

 

 33. 
The HKEY_CURRENT_USER subtree contains information about the active hardware configuration. _________________________

 

 34. 
Backing up the system state is one way to back up the registry. ________________________

 

 35. 
Regedt32.exe shows all the keys in the same window and has a look and feel similar to Explorer. _________________________

 

 36. 
The Remote Assistance tool allows a user to share his computer with a support technician at a remote location so that the technician can control the computer. _________________________

 

 37. 
Using System Restore, the restoration is taken from a snapshot of the system state that was created earlier called a(n) restore point. _________________________

 

Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 38. 
Which of the following is NOT a current version of Windows XP?
a.
Windows XP Professional
c.
Windows XP Home Edition
b.
Windows XP Server
d.
Windows XP 64-bit Edition
 

 39. 
Windows XP has the same kernel structure as ____.
a.
Windows NT
c.
Windows 2000
b.
Windows 9x
d.
Both A and C.
 

 40. 
Which is the most stable?
a.
Windows XP
c.
Windows 2000
b.
Windows NT
d.
Windows 9x
 

 41. 
The minimum amount of RAM needed to install Windows XP Professional is ____.
a.
32 MB
c.
256 MB
b.
128 MB
d.
64 MB
 

 42. 
The minimum hard drive partition size needed to install Windows XP Professional is ____.
a.
1 GB
c.
2 GB
b.
4 GB
d.
3 GB
 

 43. 
Windows XP supports the ____ file system.
a.
FAT32
c.
FAT16
b.
NTFS
d.
All of the above.
 

 44. 
With Windows XP, use the ____ file system if you are interested in file and folder security, file compression, or file encryption.
a.
FAT32
c.
FAT16
b.
NTFS
d.
All of the above.
 

 45. 
Use the ____ file system if you are setting up a dual boot with Windows XP and Windows 9x, and each OS must access all partitions.
a.
FAT32
c.
FAT16
b.
NTFS
d.
Either A or C.
 

 46. 
Use the ____ file system if you are setting up a dual boot with Windows XP and MS-DOS and each OS must access all partitions.
a.
FAT32
c.
FAT16
b.
NTFS
d.
Either A or C.
 

 47. 
Which of the following statements is false?
a.
You can use the less-expensive upgrade version of Windows XP Professional to upgrade from Windows 98, Windows Me, Windows NT 4.0, and Windows 2000 to Windows XP Professional.
b.
You can use the less-expensive upgrade version of Windows XP Professional or Windows XP Home Edition to upgrade from Windows 95 to Windows XP Professional or Windows XP Home Edition, respectfully.
c.
You can use the less-expensive upgrade version of Windows XP Home Edition to upgrade from Windows 98, or Windows Me to Windows XP Home Edition.
d.
None of the above.
 

 48. 
During the installation of Windows XP, if you create a partition of that is at least 2 GB in size, the FAT file system will be ____.
a.
FAT32
c.
FAT16
b.
NTFS
d.
Any of the above.
 

 49. 
Windows XP Setup lists____.
a.
the size of each partition that it finds on the hard drive
b.
the file system of each partition that it finds on the hard drive
c.
any free space on the drive that is not partitioned
d.
All of the above.
 

 50. 
When configuring your network settings for Windows XP, the ____ setting installs Client for Microsoft Networks, File and Printer Sharing , and TCP/IP using dynamically assigned IP addresses.
a.
Default
c.
Custom
b.
Typical
d.
Advanced
 

 51. 
When upgrading to Windows XP, the ____ option uses existing Windows folders and uses all existing settings it can.
a.
Custom
c.
Express
b.
Typical
d.
Default
 

 52. 
When upgrading to Windows XP, the ____ option allows you to change the file system to NTFS.
a.
Custom
c.
Express
b.
Typical
d.
Advanced
 

 53. 
Upgrading from ____ to Windows XP is the easiest type of upgrade.
a.
Windows 98
c.
Windows 2000
b.
Windows NT
d.
Either B or C.
 

 54. 
When upgrading from ____ to Windows XP, the NTFS file system is automatically converted to the Windows XP version.
a.
Windows 98
c.
Windows 2000
b.
Windows NT
d.
Either B or C.
 

 55. 
The "T" in USMT stands for ____.
a.
Transfer
c.
Time
b.
Tool
d.
Testing
 

 56. 
Instead of using the Files and Settings transfer Wizard, you can use the ____ command to copy user information and files to a server or removable media.
a.
Copystate
c.
Scanstate
b.
Transtate
d.
Loadstate
 

 57. 
Instead of using the Files and Settings transfer Wizard, you can use the ____ command to copy user information and files to the destination computer.
a.
Copystate
c.
Scanstate
b.
Transtate
d.
Loadstate
 

 58. 
When the Windows XP OS is first installed, the ____ icon is the only shortcut on the desktop.
a.
Recycle Bin
c.
Windows Explorer
b.
My Computer
d.
My Briefcase
 

 59. 
In Windows XP, the username for the person currently logged in is located ____.
a.
at the right bottom of the screen
c.
at the left bottom of the screen
b.
at the top of the Start menu
d.
None of the above.
 

 60. 
In Windows XP, applications at the top of the Start menu are said to be ____ to the Start menu and are permanently listed there until you change them in a Start menu setting.
a.
attached
c.
pinned
b.
fixed
d.
connected
 

 61. 
By default, the Windows XP Control Panel is organized in ____.
a.
Category View
c.
Item View
b.
Classic View
d.
Subject View
 

 62. 
One way to create a shortcut in Windows XP is to right-click anywhere on the desktop and select ____ from the shortcut menu.
a.
the Display icon
c.
Properties
b.
Create Shortcut
d.
Settings
 

 63. 
One way to create a shortcut in Windows XP is to select ____ in Control Panel.
a.
the Display icon
c.
Properties
b.
Create Shortcut
d.
Settings
 

 64. 
With Windows XP, which is NOT true when installing hardware?
a.
Since Windows XP is relatively new to the market, a device might not come with a Windows XP-compatible driver.
b.
If Windows XP senses a new device is present, it automatically launches the Found New Hardware Wizard.
c.
You should first attempt to use the driver supplied by the manufacturer.
d.
None of the above.
 

 65. 
Use ____ to verify that Windows XP sees no problems with the device after the device is installed.
a.
Device Manager
c.
the Advanced Options menu
b.
Compatibility Mode
d.
ASR
 

 66. 
To make a copy of an older device driver, you will need to copy ____ files.
a.
2
c.
1
b.
3
d.
None of the above.
 

 67. 
Compatibility Mode does NOT apply to ____ applications.
a.
Windows 95
c.
Windows NT
b.
Windows Me
d.
DOS
 

 68. 
Use the ____ file system if you are setting up a dual boot with Windows XP and Windows NT and each OS must access all partitions.
a.
FAT32
c.
FAT16
b.
NTFS
d.
Either A or C.
 

 69. 
_____ is designed to be used with a CPU such as the Intel Itanium.
a.
Windows XP Professional
c.
Windows XP Home Edition
b.
Windows XP 64-bit Edition
d.
Either A or B.
 

 70. 
Which of the following is NOT an advantage of Windows XP?
a.
Provides better integration of Windows 9x and NT than did Windows 2000.
b.
Provides excellent security with centralized storage of online information in Microsoft Passport.
c.
Adds advanced file sorting options.
d.
Includes built-in support for compressed files.
 

 71. 
Which of the following is tightly integrated with the Windows XP operating system?
a.
Windows Internet Explorer
c.
a firewall
b.
Windows Media Player
d.
All of the above.
 

 72. 
Which of the following  is included in a user account?
a.
user name
c.
password
b.
user permissions
d.
All of the above.
 

 73. 
A(n) ____ user account is stored in the SAM database.
a.
global
c.
administrator
b.
local
d.
All of the above.
 

 74. 
A(n) ____ user account is created by the administrator.
a.
global
c.
guest
b.
local
d.
Both A and B.
 

 75. 
After an administrator creates a local user account and the user logs on for the first time, the system creates a user ____ for that user.
a.
description
c.
Setting
b.
profile
d.
Account
 

 76. 
With ____ user profiles, settings established by a user at one computer are stored in a file on a file server on the network and shared with all computers in the workgroup.  When a user moves from one computer to another computer in the workgroup, the profile follows the user so that he or she does not have to redo settings at each computer.
a.
group
c.
global
b.
multiple
d.
roaming
 

 77. 
Which of the following statements is false?
a.
The administrator or users can create roaming and mandatory profiles.
b.
You can view all the profiles stored on a Windows XP computer using the System Properties window.
c.
Roaming and mandatory profiles are created using the Computer Management console under the Administrative Tools applet in the Control Panel.
d.
All of the above.
 

 78. 
When setting up accounts for users in Windows NT/2000/XP, which of the following is false?
a.
Usernames for logons can consist of up to 15 characters.
b.
Passwords can be up to 50 characters.
c.
User accounts can be set up with or without passwords.
d.
Passwords can be controlled by the administrator.
 

 79. 
If an administrator creates a user account using the Computer Management console, it will have ____ privileges.
a.
Global
c.
Administrator
b.
Limited
d.
Group
 

 80. 
If an administrator creates a user account using the Control Panel, it will have ____ privileges.
a.
Global
c.
Administrator
b.
Limited
d.
Group
 

 81. 
Resetting passwords can cause problems in ____.
a.
Windows 9x
c.
Windows 2000
b.
Windows XP
d.
Both A and B.
 

 82. 
Which is NOT a user group that is set up when Windows XP is installed?
a.
power users
c.
administrators
b.
limited users
d.
local users
 

 83. 
In Windows XP, the ____ group can install applications.
a.
power users
c.
administrators
b.
limited users
d.
Both A and C.
 

 84. 
Group Policy is normally intended to be used on a ____.
a.
computer in a workgroup
c.
domain
b.
standalone computer
d.
Either A or B.
 

 85. 
Disk quotas can be set if you are using ____.
a.
NTFS
c.
FAT16
b.
FAT32
d.
Any of the above.
 

 86. 
Which of the following statements is false?
a.
An encrypted file remains encrypted if you move it from an encrypted folder to an unencrypted folder on the same logical drive.
b.
With file level encryption, each file must be encrypted individually.
c.
Encrypting with EFS at the file level is encouraged and considered a "best practice strategy."
d.
All of the above.
 

 87. 
If you are encrypting a large number of files or folders from a command prompt or using a batch file, you can use the ____ command.
a.
Encryptall
c.
Encode
b.
Cipher
d.
Groupenc
 

 88. 
Which of the following statements is false?
a.
With ICF, you can browse the Web, but those on the Web cannot initiate a communication with your PC.
b.
To enable ICF, open the Network Connections applet in Control Panel and right-click on the network connection icon that you used to connect to the Internet and select Properties from the shortcut menu.
c.
You should not use ICF on a PC that gets its Internet access from a LAN.
d.
None of the above.
 

 89. 
During the boot process ____ surveys present hardware devices present and records that information in the registry.
a.
Ntldr.exe
c.
NTDetect.com
b.
Ntbtlog.exe
d.
Cmd.exe
 

 90. 
Logically, the organization of the registry looks like an upside-down tree with five branches, called ____.
a.
hives
c.
keys
b.
nodes
d.
values
 

 91. 
Data in the registry is always stored in ____, the lowest level of the tree.
a.
hives
c.
keys
b.
nodes
d.
values
 

 92. 
The ____ subtree contains information about software and the way software is configured.
a.
HKEY_CURRENT_USER
c.
HKEY_USERS
b.
HKEY_CLASSES_ROOT
d.
HKEY_LOCAL_MACHINE
 

 93. 
The ____ subtree contains information used to build the logon screen and the ID of the currently logged-on user.
a.
HKEY_CURRENT_USER
c.
HKEY_USERS
b.
HKEY_CLASSES_ROOT
d.
HKEY_LOCAL_MACHINE
 

 94. 
HKEY_USERS data is kept in the ____ hive.
a.
Default
c.
System
b.
SAM
d.
Software
 

 95. 
____ consists of four hives.
a.
HKEY_CURRENT_USER
c.
HKEY_USERS
b.
HKEY_CLASSES_ROOT
d.
HKEY_LOCAL_MACHINE
 

 96. 
HKEY_CURRENT_CONFIG data is kept in a portion of the ____ hive.
a.
Default
c.
System
b.
Software
d.
Both B and C.
 

 97. 
To get help about the Bootcfg tool, enter ____ at the command line prompt.
a.
help Bootcfg
c.
Bootcfg /?
b.
Bootcfg help
d.
? Bootcfg
 

 98. 
Microsoft Management Console snap-ins have a ____ file extension.
a.
.mmc
c.
.msi
b.
.mms
d.
.msc
 

 99. 
The ____ tool records errors and information about these errors when applications fail.
a.
Dependency Walker
c.
Event Viewer
b.
Dr. Watson
d.
Recovery Console
 

 100. 
The ____ tool provides a command line to perform troubleshooting tasks when the desktop will not load.
a.
Safe Mode
c.
System Restore
b.
Dr. Watson
d.
Recovery Console
 

 101. 
____ is new to Windows XP.
a.
System Restore
c.
Recovery Console
b.
Automated System Recovery
d.
Both A and B.
 

 102. 
Which tool should you try first when troubleshooting the boot process?
a.
Automated System Recovery
c.
Last Known Good Configuration
b.
Safe mode from the Advanced Options menu
d.
Recovery Console
 

 103. 
To access the Advanced Options menu, press ____ while Windows is loading.
a.
F5
c.
F6
b.
F8
d.
F9
 

 104. 
Which of the following statements is false?
a.
In Windows XP, System Restore can be executed from a command prompt.
b.
In Windows XP, the restore process does not affect user data on the hard drive.
c.
In Windows XP, the restore process can affect installed software and hardware, user settings and OS configuration settings.
d.
All of the above.
 

 105. 
The Windows XP ____ MMC snap-in utility displays and changes partitions on hard drives and formats drives.
a.
Disk Management
c.
DiskPart
b.
Disk Defragmenter
d.
Computer Management
 

Yes/No
Indicate whether you agree with the sentence or statement.
 

 106. 
If you install Windows XP on the same partition as another OS, will Windows XP overwrite the existing OS on that partition?
 

 107. 
Are there potential problems installing the Windows XP NTFS file system and the Windows 2000 NTFS file system on the same PC as a dual boot?
 

 108. 
When installing Windows XP, if you plan to have more than one partition on the drive, should you create all the partitions while you are in Setup?
 

 109. 
Windows XP has an uninstall utility that allows you to revert back to Windows 98 from Windows XP. Will this utility work if you convert FAT to NTFS?
 

 110. 
Will Windows XP allow you to backup the system state, as you could with Windows 2000?
 

 111. 
From the Windows XP desktop and Start menu, when you click on My Computer, does the list of currently installed software appear?
 

 112. 
If you do not have an always-on connection to the Internet, should you launch the Update Device Driver Wizard before connecting to the Internet?
 

 113. 
Is it recommended that you run legacy applications such as older versions of antivirus software and maintenance and cleanup utilities under Windows XP?
 

 114. 
As a general rule, should a local user account be given all rights to that computer?
 

 115. 
Like Windows NT/2000, does Windows XP have only one way to log on to the system: by pressing the Ctrl-Alt-Del keys to bring up the logon window?
 

 116. 
In Windows XP, does a guest account user have permission to shut down a computer?
 

 117. 
Does EFS apply only to the Windows 2000/XP NTFS file system?
 

 118. 
Is encryption removed automatically when a file is sent over the network or moved off the logical drive where the folder is encrypted?
 

 119. 
In Windows NT/2000/XP, are changes made to the registry immediate and permanent?
 

 120. 
Does the System File Verifier utility verify the version of all system files when Windows loads?
 

 121. 
Should you use the Task Manager utility to stop an application that is locked up?
 

 122. 
Is the main difference between System Restore and Automated System Recovery that System Restore does not affect user data on the hard drive, but Automated System Recovery does?
 

Completion
Complete each sentence or statement.
 

 123. 
The minimum amount of free space on the hard drive partition to install Windows XP is ____________________.
 

 

 124. 
If you have fewer than 10 computers networked together, Microsoft recommends that you join these computers in a(n) ____________________ where each computer controls its own resources.
 

 

 125. 
If you have more than 10 computers networked together, Microsoft recommends that you use a(n) ____________________ running a network operating system such as Windows 2000 Server to control resources on the network.
 

 

 126. 
____________________ is a method used by Microsoft to prevent unlicensed use of its software, so that you must purchase a Windows XP license for each installation of Windows XP.
 

 

 127. 
The ASR process creates a backup and an ASR ____________________ that can be used to restore the backup of the volume or logical drive holding Windows XP.
 

 

 128. 
To display frequently used programs as icons in the taskbar, right-click the taskbar, select Toolbars, and then click ____________________.
 

 
 
xp-exam_files/i1340000.jpg
 

 129. 
The figure above shows the ____________________ window.
 

 

 130. 
The Update Device Driver Wizard goes to the Microsoft Web site and searches for updates to a driver; Windows XP will only suggest an update if the ___________________ of the device is an exact match to the one of the update.
 

 

 131. 
If you suspect a problem with a driver, run ____________________ to scan for drivers that are not digitally signed.
 

 

 132. 
A(n) ____________________ defines a user to Windows and records information about the user, including the user name, password, and groups that the account belongs to.
 

 

 133. 
____________________ is a repository of information used to manage a Windows network.
 

 

 134. 
In a Windows XP workgroup, __________________________ enables more than one user to be logged on to the system.
 

 

 135. 
With encryption, a(n) ____________________ is used to encrypt the data and also to translate the code back into readable data.
 

 

 136. 
The _________________________ registry subtree contains all configuration data about the computer, including information about device drivers and devices used at startup.
 

 

 137. 
With Windows XP, type ____________________ in the Run dialog box to access a registry editor.
 

 

 138. 
In Windows XP, the ____________________ tool allows you to backup and restore data and software.
 

 

 139. 
Troubleshooting tools executed from the command line in Windows XP have a file extension of ____________________.
 

 

 140. 
In Windows XP, ScanReg has been replaced by ____________________.
 

 

Matching
 
 
Match each correct item with the statement below.
a.
Readiness Analyzer
g.
ASR
b.
My Computer icon
h.
Remote Assistance
c.
Windows Explorer
i.
Disk Management
d.
ScanDisk
j.
Compatibility Mode
e.
Fdisk
k.
System Restore
f.
USMT
 

 141. 
For Windows 2000, used to ensure that partitions on the hard drive are adequate to install Windows XP.
 

 142. 
Transfers user files and folders from a Windows 9x or Windows NT/2000/XP computer.
 

 143. 
Provides an application with the environment it expects from the operating system it was designed for.
 

 144. 
Used to determine the current CPU and available RAM.
 

 145. 
Using this utility, a user sitting at the PC can give a support technician at a remote location full access to the desktop.
 

 146. 
Used to verify that software and hardware will work under Windows XP.
 

 147. 
Allows you to restore an entire hard drive volume or logical drive to its state at the time the backup of the volume was made.
 

 148. 
Used to see how much hard drive space is available.
 

 149. 
For Windows 9x, used to ensure that partitions on the hard drive are adequate to install Windows XP.
 
 
Match each correct item with the statement below.
a.
EFS
g.
ICF
b.
hives
h.
keys
c.
ASR
i.
FAT32
d.
SAM
j.
Chkdsk
e.
NTFS
k.
Dr. Watson
f.
Dependency Walker
 

 150. 
File and folder encryption in Windows 2000/XP requires using this file system.
 

 151. 
When using Windows in a domain, global user account information is stored here.
 

 152. 
Used to protect encrypted data even when someone who is not authorized to view those files or folders has full access to a computer's data storage.
 

 153. 
Checks and repairs errors on a logical drive.
 

 154. 
The Windows NT/2000/XP registry is logically organized into these.
 

 155. 
A Windows XP software that is designed to protect a PC from unauthorized access from the Internet when the PC is connected directly to the Internet.
 

 156. 
Drastically recovers a failed system; only use this as a last resort.
 

 157. 
Provides a list of the files needed for an application to load.
 

 158. 
The Windows NT/2000/XP registry is physically organized into these.
 

Short Answer
 

 159. 
If your hardware does not qualify for Windows XP, what should you do?
 

 160. 
If you are performing a clean install of Windows XP on a PC that does not already have an OS installed, and your PC does not boot from a CD, what should you do?
 

 161. 
Discuss the differences with the registry and domain options when upgrading from Windows 98 or Windows Me to Windows XP and upgrading from Windows NT and Windows 2000 to Windows XP.
 

 162. 
When setting up a dual boot, what must be true about the file system on the first active partition?
 

 163. 
The ASR backup process allows you to backup the logical drive or volume to a folder on the same volume.  Is this recommended?  Why or why not?
 

 164. 
Which windows allow you to control the taskbar?
 

 165. 
When installing new hardware, what three processes does Windows XP offer to help solve problems with the new devices?
 

 166. 
In Windows XP, what are two options available if you update a driver and the new driver does not perform as expected?
 

 167. 
When would you run Sigverif.exe?  What does this file do?
 

 168. 
What are the two goals of security under Windows NT/2000/XP?
 

 169. 
What is the problem with resetting a password under Windows XP?  What can be done to correct this problem if it occurs?
 

 170. 
What are disk quotas?  Who implements them?  When might they be implemented?
 

 171. 
What is the Windows NT/2000/XP registry?
 

 172. 
What is a hive?  What are the hives in Windows NT/2000/XP?
 

 173. 
What are the three types of troubleshooting and maintenance tools available with Windows XP?
 

 174. 
When would you use the Last Known Good Configuration tool?  What does it do?
 

 175. 
Briefly describe the process of automatically updating the OS, applications, and device drivers in Windows XP.  Are there any restrictions?  If so, what are they?
 

 176. 
Briefly describe the use of the Automate System Recovery tool in Windows XP.  When should it be used?  Why?
 



 
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